Cancelled orders would be refunded if the products have not already been shipped. Products purchased online can be replaced within 7 working days. All returned items must be in unused condition with all original tags and packaging intact. The amount paid would be refunded in 15 working days after deducting shipping costs.
As we do not have a reverse pickup facility yet, you are requested to ship the product(s) back to us. Please pack the items securely to prevent any loss or damage during transit. You can courier the product(s) to the address mentioned below:
32 A 4th floor Rameshwar Nagar, Delhi- 110033
TIME: 9.30AM TO 6.30PM
Once we have received the products and our internal quality check has been carried out, the product amount will be credited back to your account. Refund of shipping and COD charges is not applicable. Defective products need not be sent back to us, unless confirmed by the Customer Care team. If you have received a defective product, send us images at help@papboo.com or at our social media platform and we will get back to you.